This Privacy Policy governs the way TCLAD Inc. (“TCLAD,” “we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from and about visitors and users (“you” or “User”) of this website (the “Site”). This Privacy Policy applies to the Site and to information submitted through the Site, including contact forms and other online communications.

TCLAD is committed to protecting your privacy and handling personal information in accordance with applicable privacy laws, including the General Data Protection Regulation (“GDPR”), the UK GDPR where applicable, and the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”).

By using this Site, you acknowledge that you have read this Privacy Policy. Where required by law, TCLAD will request your consent before using non-essential cookies or processing personal information based on consent.

Data controller

The data controller responsible for personal information collected through this Site is TCLAD Inc., located in the United States.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: info@tclad.com

Types of information we collect and when

We may collect personal information and technical information when you interact with the Site.

Personal information may include:

  • Name
  • Company name
  • Job title
  • Email address
  • Telephone number
  • Country or region
  • Information submitted through contact forms
  • Information contained in messages or inquiries you send to us

Technical and usage information may include:

  • IP address
  • Browser type
  • Operating system
  • Device information
  • Pages visited
  • Referring website
  • Date and time of visits
  • Website interactions
  • Cookie identifiers

We collect information from you:

  • When you submit information through a contact form or inquiry form on the Site.
  • When you communicate with us by email, phone, or other means.
  • When you visit the Site and technical information is collected through server logs, cookies, Google Analytics, or similar technologies.
  • When you consent to the use of non-essential cookies or tracking technologies through our cookie preference tool.

You may choose not to provide certain personal information, but doing so may prevent us from responding to your inquiry or providing requested information.

How we use collected information

We collect and use personal information for the following purposes:

  • To respond to inquiries, questions, or requests submitted through the Site.
  • To provide customer service and support.
  • To communicate with customers, prospects, and business contacts regarding TCLAD products and services.
  • To improve the Site, its functionality, and user experience.
  • To analyze Site traffic and usage through Google Analytics.
  • To maintain Site security and detect fraud, abuse, or unauthorized activity.
  • To comply with applicable legal obligations.
  • To protect TCLAD’s legal rights and business interests.

We do not use personal information for automated decision-making or profiling that produces legal or similarly significant effects.

Legal basis for processing under GDPR

Where GDPR or UK GDPR applies, TCLAD processes personal information under one or more of the following lawful bases:

  • Contract or pre-contractual request: To respond to inquiries or provide information, products, or services requested by you.
  • Legitimate interests: To operate, secure, and improve the Site; respond to business inquiries; prevent fraud; and maintain business records.
  • Consent: To use analytics cookies, marketing cookies, or other non-essential tracking technologies where consent is required by law.
  • Legal obligation: To comply with applicable laws, regulations, legal processes, or government requests.

You may withdraw consent at any time through our cookie preference tool or by contacting us.

Google Analytics

We use Google Analytics to understand how visitors use the Site and to improve Site performance and content. Google Analytics may collect information such as browser type, device information, approximate location, pages viewed, time spent on pages, and interactions with the Site.

Where required by law, Google Analytics is enabled only after you provide consent through our cookie banner or cookie preference tool.

Web browser cookies and other technologies used to collect information

We use cookies and similar technologies to operate the Site, improve functionality, analyze traffic, and understand how visitors interact with the Site.

  • Essential cookies: These cookies are necessary for the Site to function and cannot generally be disabled through our systems.
  • Analytics cookies: These cookies help us understand how visitors use the Site, including through Google Analytics. Where required by law, analytics cookies are used only after consent.
  • Functional cookies: These cookies may help remember user preferences or improve Site functionality.
  • Marketing cookies: If used, these cookies help measure or personalize marketing activity and are used only where permitted by law or with consent where required.

You may manage your cookie preferences at any time using our cookie preference tool. You may also control cookies through your browser settings; however, disabling certain cookies may affect Site functionality.

When we share your personal information

TCLAD does not sell or rent your personal information.

We may disclose personal information only as described below:

  • To authorized service providers that perform services on our behalf, such as website hosting, analytics, IT support, security, and business operations.
  • To Google Analytics and other analytics providers, subject to applicable consent requirements.
  • To professional advisors, such as attorneys, accountants, or consultants.
  • To comply with legal obligations, court orders, subpoenas, law enforcement requests, or regulatory requirements.
  • To protect the rights, property, security, or safety of TCLAD, our customers, Site users, or others.
  • In connection with a merger, acquisition, reorganization, sale of assets, or similar business transaction, where permitted by law.

Service providers are required to protect personal information and process it only as permitted by TCLAD or applicable law.

International data transfers

TCLAD is controlled in the United States, and the Site is hosted in the United States. Personal information may be transferred to, stored in, or processed in the United States and other countries where TCLAD, its affiliates, or service providers operate.

Where personal information is transferred outside the European Economic Area, the United Kingdom, or Switzerland, TCLAD will use appropriate safeguards where required by law, such as Standard Contractual Clauses or other approved transfer mechanisms.

Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Contact form submissions may be retained as reasonably necessary to respond to inquiries and maintain business records.
  • Analytics information is retained according to the retention settings configured within Google Analytics.
  • Server logs may be retained for security, troubleshooting, and operational purposes.

When personal information is no longer required, we will delete, anonymize, or securely dispose of it.

How we protect your information

  • We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.
  • Sensitive data exchange between the Site and users is protected using SSL/TLS encryption where appropriate.
  • We use access controls, secure hosting practices, password protection, software updates, and security monitoring to help protect Site data.
  • No method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Your privacy rights

Depending on your location, you may have certain privacy rights regarding your personal information, including the right to:

  • Request access to your personal information.
  • Request correction of inaccurate personal information.
  • Request deletion of your personal information.
  • Request restriction of processing.
  • Object to certain processing activities.
  • Request a copy of your personal information in a portable format.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with a supervisory authority where applicable.

To exercise these rights, please contact us at doug.dixon@360circuits.com. We may request information necessary to verify your identity before responding.

California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

California residents have the right to request information regarding the categories of personal information we collect, the purposes for which we use that information, the categories of third parties with whom we share information, and to request access to, correction of, or deletion of their personal information, subject to certain exceptions permitted by law.

California residents also have the right to opt out of the sale or sharing of their personal information for purposes of cross-context behavioral advertising.

TCLAD does not sell personal information. If we use cookies, pixels, analytics tools, advertising technologies, or similar tracking technologies that may be considered “sharing” under California law, you may opt out using the “Do Not Sell or Share My Personal Information” link available on our website.

This link will open our cookie preference center, where you can manage your consent preferences and opt out of the use of cookies and tracking technologies used for advertising, analytics, and other non-essential purposes.

Your opt-out preference will be honored in accordance with applicable California law. You may also configure your browser settings to block certain tracking technologies; however, doing so may affect the functionality of portions of the Site.

We will not discriminate against you for exercising any of your privacy rights under California law.

To submit a privacy rights request or if you have questions regarding our privacy practices, please contact us using the contact information provided in the “Contacting us” section of this Privacy Policy.

Marketing communications

If you subscribe to or otherwise request marketing communications from us, you may opt out at any time by clicking the unsubscribe link in our emails, where available, or by contacting us directly.

We may continue to send transactional or service-related communications where permitted by law.

Children’s privacy

This Site is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child in violation of applicable law, we will delete it promptly.

Third-party websites

Users may find content on our Site that links to websites and services of partners, suppliers, service providers, or other third parties. We do not control the content, links, privacy policies, or practices of third-party websites. Browsing and interaction on any other website, including websites linked to from our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

We may update this Privacy Policy from time to time. When we update the Privacy Policy, we will revise the “Last Updated” date below. We encourage users to review this page periodically to stay informed about how we protect the information we collect.

Contacting us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:

TCLAD-logo
1600 Orrin Rd., Prescott, WI 54021
Email: sales.us@tclad.com

Last Updated: July 1, 2026

TCLAD Inc. U.S. Mfg & Global
Innovation Center

1600 Orrin Rd, Prescott
WI 54021 USA
Phone: +1 715 262 5898
Email: sales.us@tclad.com

TCLAD Europe GmbH
Amelia-Mary-Earhart-Str. 8, 60549
Frankfurt am Main, Germany
Phone: +886 3 5635598
Email: sales.eu@tclad.com
 

TCLAD Technology Corp.
1 F., No. 5, Gongye E. 7th Rd.,
East Dist., Hsinchu City 300093,
Taiwan (R.O.C)
Phone: +886 3 5635598
Email: sales.asia@tclad.com